Thursday, October 07, 2010
Many posts ago, I wrote about us getting the Abbott Freestyle Lite glucometer. By incorporating a tiny LED flashlight into the tip, it's as if they read my mind about night time blood sugar checks. It's obvious they had customer feedback that they shared with the device designers. They listened.
Well I was so pleased earlier this month to unpack the newly re-designed strips. They're tapered at one end which makes it easier to feel which end goes into the meter and which end doesn't. Abbott didn't stop improving the experience for their customers. They listened more.
What's amazing is that no other glucose metering manufacturer seems to pay attention to the end consumer as well the Freestyle team. Perhaps they only listen to medical professionals who check blood sugars in well lit clinics. They should take their lead from the guys at Abbott.
Hey Bayer, Accucheck, Medisense!! Are YOU listening?
Posted by Me at 10:21 AM